Answers, before you ask.

For most stores, 2 to 48 hours of migration time. Large catalogs (50k+ SKUs) or complex B2B setups can run up to a week. We give you an exact ETA after the free demo migration — no guessing.

Yes. We generate 301 redirects for every product, collection, blog post and page URL — and migrate meta titles, descriptions and image alt text exactly as they were. Most merchants see no measurable ranking drop.

Absolutely. Your old store stays live the entire time. New orders that come in during migration are synced over via delta sync before launch — no manual export, no missed customers.

Every migration ships with a 7-day rollback window — one click reverses everything. Plus, your source data is never touched. If we can't deliver a clean migration, we refund you in full.

Yes — BigCommerce migrations are now live. We support the full BigCommerce Management API including channels, price lists, customer groups and B2B Edition. See the BigCommerce deep-dive →

Yes. Our Enterprise team handles custom platforms, headless setups and exotic data shapes regularly. Tell us about your stack and we'll scope a tailored migration in 24 hours.

Yes — every account gets a free demo migration on a sample of your real catalog before you commit. You see exactly what lands in Shopify, how the field mapping looks, and decide whether to proceed.

Simple, transparent tiers based on catalog size — no hidden per-record fees. See the pricing page for full plans and use the calculator to estimate your migration.

All transfers run over TLS 1.3 with end-to-end encryption. We're SOC 2 Type II compliant, GDPR-ready, and we never store payment card data. Source credentials are encrypted at rest and revoked the moment migration completes.

24/7 chat for active migrations, plus a dedicated migration engineer assigned to every Scale and Enterprise plan. Real humans — not bots, not tier-1 scripts.